The Demographics of Direct Express®
Refining the Definition of the Unbanked (Federal Reserve Paper)
Expanding Self-Service Options for Direct Express® Cardholders
Honoring our Veterans
Direct Express® and Hurricane Season
Digital Wallets, Tokenization and Direct Express®
Direct Express® Program Improves Treasury Efficiency and Effectiveness
Lack of Digital Access Contributes Significantly to Unbanked Status
Fiscal Data Available from US Treasury (fiscaldata.treasury.gov)
Understanding the Schedule for Social Security Benefit Payments
Federal Benefits Accessible via Direct Express®
Fraud and Scams in the Era of Instant Payments
Modernizing Payments: White House Executive Order (March 25, 2025)
What is Financial Capability?
A Look at the Direct Express Financial Education Center
Meet Cardholder Rosalind [VIDEO]
![Meet Cardholder Rosalind [VIDEO]](https://directexpress.info/wp-content/uploads/2025/03/Rosalind.jpg)
Safeguarding Public Funds
Cardholder Survey Shows Slight Increase in Feature Awareness
Nonbank Transaction Accounts Provide Access for Unbanked [STUDY]
Payment Apps and Direct Express®
The Demographics of Direct Express®
Focus on California In the second of a series of posts detailing comparative numbers of cardholders by state and region, we’re looking at California. Focusing on demographics allows us to identify the geographical differences and [...]
Refining the Definition of the Unbanked (Federal Reserve Paper)
A recent paper circulated as part of the Federal Reserve’s Finance and Economics Discussion Series (FEDS) is intended to stimulate discussion on the ways individuals without a bank account – “the unbanked” – are classified. [...]
Stories
THESE STORIES FEATURE REAL DIRECT EXPRESS® CARDHOLDERS WHO HAVE GRANTED THEIR PERMISSION FOR THEIR PICTURES, QUOTES AND STORY TO APPEAR ON THIS SITE. THE DIRECT EXPRESS® TEAM NEVER SHARES PERSONAL INFORMATION WITHOUT EXPLICIT PERMISSION OF THE CARDHOLDER.
Cardholder Story #1 Rosalind, Pennsylvania [VIDEO]
“I receive social security and VA Disability. Using my Direct Express® card helps me to budget my money and keep track of it more efficiently” Greater Control & Security
Cardholder Story #2 Garry, Florida [VIDEO]
“I’m a Navy and Vietnam veteran. I’ve received the card for about six years now. The card saves time. It’s more convenient – I don’t carry cash because I’ve gotten used to carrying the Direct Express® card – so I really don’t need [cash]” A Better Budgeting Tool
Cardholder Story #3 Elizabeth, Florida [VIDEO]
“I’m retired and have a disability and a supplemental insurance payment that comes [on the Direct Express® card]. This card helps me a lot. It makes so many times in the month when I don’t have to worry about having cash, or getting cash where it needs to be on time.” Confidence, Comfort & Convenience
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Direct Express® Glossary of Terms
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| Direct Express® Fact Sheet (2022) | |
| FDIC Unbanked Survey 2017 | |
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US Financial Health Pulse 2019 Trends Report
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Lost your card? 📲 Keep calm and head to the DX mobile app—you can lock your card, set and manage alerts, or request a replacement card quickly and easily. 🔐
Using the @USDirectExpress mobile app, cardholders can:
- Lock & unlock their card
- Order a replacement card
- Enroll in alerts
To learn more about the program’s self-service features, read our latest blog
Direct Express
Enhancing Customer Service Through Innovation The Direct Express® program provides federal benefit recipients with a se...
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How @USDirectExpress helps beneficiaries during weather events #hurricaneseason #electronicpayments
Direct Express
In September 2024, Hurricane Helene, a devastating tropical cyclone, caused widespread catastrophic damage across the Sout...
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Honoring our veteran cardholders and all the veteran community. Thank you for your service. #veterans
Direct Express
Every year, we are reminded that a large number of U.S. Military Veterans receive their benefits payments from b...
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