Home2024-11-25T21:02:34+05:00

Understanding the Schedule for Social Security Benefit Payments

Every year the Social Security Administration issues a publication laying out the schedule of Social Security benefit payments for the...
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Understanding the Schedule for Social Security Benefit Payments

Honoring Our Veterans

A large number of U.S. Military Veterans receive their benefits payments from both the U.S. Department of Veterans Affairs and...
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Honoring Our Veterans

The Go Direct® Program and Direct Express®

At the end of 2023, the Bureau of the Fiscal Service reached a significant milestone—11 million electronic payment enrollments received...
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The Go Direct® Program and Direct Express®

How Direct Express® Protects Cardholders from Crime

Research indicates that over 60% of Direct Express® cardholders depend on federal benefits as their sole source of income. It...
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How Direct Express® Protects Cardholders from Crime

“Every store accepted it….” [VIDEO]

Cardholder Nelson Birchmore discusses his Direct Express® card. SOURCE: Direct Express®
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“Every store accepted it….” [VIDEO]

“No more missed checks….” [VIDEO]

Cardholder Quinn Sanders talks about his Direct Express® card. SOURCE: Direct Express®
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“No more missed checks….” [VIDEO]

The Demographics of Direct Express®

Focus on New England In the first series of posts detailing comparative numbers of cardholders by state and region, we’re...
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The Demographics of Direct Express®

“I do a lot of shopping online….” [VIDEO]

Cardholder Brandon Scott talks about his Direct Express® card. SOURCE: Direct Express®  
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“I do a lot of shopping online….” [VIDEO]

Direct Express® and Customer Service

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Direct Express® and Customer Service

“I depend on it….” [VIDEO]

Cardholder Nathaniel Armstrong discusses his Direct Express® card. SOURCE: Direct Express®
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“I depend on it….” [VIDEO]

Cardholder Satisfaction Ticks Up in 2023

Cardholder satisfaction with the Direct Express® card rose slightly between 2022 and 2023, according to the latest Annual Cardholder Survey....
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Cardholder Satisfaction Ticks Up in 2023

“Having the card is a lifesaver….” [VIDEO]

Cardholder Gerard Myrthil discusses his Direct Express® card. Source: Direct Express®
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“Having the card is a lifesaver….” [VIDEO]

Direct Express®: 16 Years of Innovation

In 2008, the U.S. Department of the Treasury and Comerica Bank launched the Direct Express® Debit Mastercard® to give recipients...
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Direct Express®: 16 Years of Innovation

Financial Education Tools for Direct Express® Cardholders in Financial Capability Month

This is a Guest Post from the Direct Express® Financial Education Center (DEFEC) National Financial Capability Month is celebrated in...
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Financial Education Tools for Direct Express® Cardholders in Financial Capability Month

“There are no fees!” [VIDEO]

Cardholder Sandra Munson discusses her Direct Express® card: "There are no fees!" from Direct Express on Vimeo. SOURCE: Direct Express®
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“There are no fees!” [VIDEO]

Four Out of Five Americans Were Financially Unhealthy At Least Once Over the Last Five Years

A 2023 report from the Financial Health Network found that Americans’ well-documented struggle with financial health may be worse than...
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Four Out of Five Americans Were Financially Unhealthy At Least Once Over the Last Five Years

“I love my card….” [VIDEO]

Cardholder Evat Glenn discusses her Direct Express® card. SOURCE: Direct Express®
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“I love my card….” [VIDEO]

How Direct Express® Empowers Cardholders to Protect Themselves from Fraud

Direct Express® is committed to enhancing cardholder financial capability, including the capability for cardholders to protect themselves from criminals. The...
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How Direct Express® Empowers Cardholders to Protect Themselves from Fraud

Aspen Institute on the Need for a National Financial Inclusion Strategy

Direct Express® is one way the Department of the Treasury’s Bureau of the Fiscal Service works to financially empower Americans....
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Aspen Institute on the Need for a National Financial Inclusion Strategy

“It’s empowering, for me…” [VIDEO]

Cardholder Frederick Bonita, from New York, discusses Direct Express®. SOURCE: Direct Express ®
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“It’s empowering, for me…” [VIDEO]

Honoring Our Veterans

November 11th, 2024|

A large number of U.S. Military Veterans receive their benefits payments from both the U.S. Department of Veterans Affairs and the Veterans Health Administration via Direct Express®. Along with the rest of the U.S., we [...]

Stories

THESE STORIES FEATURE REAL DIRECT EXPRESS® CARDHOLDERS WHO HAVE GRANTED THEIR PERMISSION FOR THEIR PICTURES, QUOTES AND STORY TO APPEAR ON THIS SITE. THE DIRECT EXPRESS® TEAM NEVER SHARES PERSONAL INFORMATION WITHOUT EXPLICIT PERMISSION OF THE CARDHOLDER.

Cardholder Story #2 Garry, Florida [VIDEO]

Categories: Case Studies|

“I’m a Navy and Vietnam veteran. I’ve received the card for about six years now. The card saves time. It’s more convenient – I don’t carry cash because I’ve gotten used to carrying the Direct Express® card – so I really don’t need [cash]” A Better Budgeting Tool

Cardholder Story #3 Elizabeth, Florida [VIDEO]

Categories: Case Studies|

“I’m retired and have a disability and a supplemental insurance payment that comes [on the Direct Express® card]. This card helps me a lot. It makes so many times in the month when I don’t have to worry about having cash, or getting cash where it needs to be on time.” Confidence, Comfort & Convenience

References Download
Direct Express® Glossary of Terms
Direct Express® Fact Sheet (2022)
FDIC Unbanked Survey 2017
US Financial Health Pulse 2019 Trends Report
“Using my Direct Express® card helps me to budget my money and keep track of it more efficiently”

Rosalind, Pennsylvania
Cardholder
“The card saves time. It’s more convenient – I don’t carry cash because I’ve gotten used to carrying the Direct Express® card”

Garry, Florida
Cardholder
“I don’t have to worry about having cash, or getting cash where it needs to be on time”

Elizabeth, Florida
Cardholder

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