FDIC: Unbanked Households, Prepaid Cards, and the Use of Cash
FDIC research completed in 2024 takes a close look at an important but often oversimplified group: unbanked households. Rather than treating the unbanked as one group, the report distinguishes between households that are entirely cash-only [...]
Cutting Costs, Not Benefits: How Direct Express® is Saving Money for Taxpayers and Recipients Alike
For more than a decade, the Direct Express® program has helped modernize the delivery of federal benefit payments, particularly for recipients without access to traditional banking. As the government continues to phase out paper checks, [...]
Stories
THESE STORIES FEATURE REAL DIRECT EXPRESS® CARDHOLDERS WHO HAVE GRANTED THEIR PERMISSION FOR THEIR PICTURES, QUOTES AND STORY TO APPEAR ON THIS SITE. THE DIRECT EXPRESS® TEAM NEVER SHARES PERSONAL INFORMATION WITHOUT EXPLICIT PERMISSION OF THE CARDHOLDER.
Cardholder Story #1 Rosalind, Pennsylvania [VIDEO]
“I receive social security and VA Disability. Using my Direct Express® card helps me to budget my money and keep track of it more efficiently” Greater Control & Security
Cardholder Story #2 Garry, Florida [VIDEO]
“I’m a Navy and Vietnam veteran. I’ve received the card for about six years now. The card saves time. It’s more convenient – I don’t carry cash because I’ve gotten used to carrying the Direct Express® card – so I really don’t need [cash]” A Better Budgeting Tool
Cardholder Story #3 Elizabeth, Florida [VIDEO]
“I’m retired and have a disability and a supplemental insurance payment that comes [on the Direct Express® card]. This card helps me a lot. It makes so many times in the month when I don’t have to worry about having cash, or getting cash where it needs to be on time.” Confidence, Comfort & Convenience




