Cardholder Experience

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A Brief Look at the Direct Express® Customer Service Center

Direct Express® has dedicated and knowledgeable customer service representatives [...]

Cardholder Survey Shows Satisfaction, Ongoing Impact of Pandemic

The latest survey of Direct Express® cardholders, carried out in [...]

The Card Works Like a Dream [VIDEO]

We're revisiting some of the videos we made of cardholders [...]

Understanding the Schedule for Social Security Benefit Payments

Every year the Social Security Administration issues a publication laying [...]

I use my Direct Express® Card as a Budgeting Tool [VIDEO]

We're revisiting some of the videos we made of cardholders [...]

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