In addition to the safe and cost-effective delivery of benefits, the program also provides cardholders with access to financial education through the Direct Express® Financial Education Center (DEFEC), which was established in 2021.

The Direct Express® Financial Education Center is intended to empower beneficiaries with essential education to make informed financial decisions, as well as how to correctly use  their Direct Express® card to better the financial future of families.

Cardholders can access the Financial Education Center through the Direct Express® mobile app or cardholder website, https://www.usdirectexpress.com/, from any computer or mobile device that has internet access. Modules and materials are available in both English and Spanish.

The resource offers a library of topics organized by micro-learning moments within broader topic areas such as:

  • Understanding card accounts
  • Budgeting and saving
  • Privacy and security
  • Credit and debt
  • Elder financial fraud prevention

More information on a sample of  modules, can be accessed at the links below:

The custom-designed modules direct cardholders to learn more about smart money choices providing critical information for a stronger financial foundation.

Cardholders can also take advantage of personalized learning recommendations created by their answers to a brief survey. Cardholder responses generate a playlist of educational content relevant to their specific goals.

The complete Direct Express® Financial Education Center can be viewed at www.usdirectexpress.com/financialeducationcenter/

SOURCE: Direct Express®